The overwhelming majority of Health Insurance Innovations customers love their products, evidenced by the ratio of online reviews to policies on the books. HII has hundreds of thousands of policies being administered on its network, yet negative reviews from a minuscule fraction of dissatisfied consumers abound prominently across the internet on numerous forums:,,, and more. Customers are 100% entitled to their opinion and ability to share their experience with others. However, there is a fundamental misconception about the services Health Insurance Innovations provides. HIIQ is a software company whose technology is used by independent insurance agents and brokers selling a wide variety of insurance products ranging from life insurance to dental insurance to short term to ACA plans to Telemedicine. HIIQ does not insure anyone. HIIQ does not deny claims. HIIQ does not approve claims. Health Insurance Innovations administers the billing and customer service while hosting the portal where members and agents can review their accounts, upgrade, or cancel their policies. HIIQ does not make robocalls, it strictly forbids its independent agents to utilize this practice, and the consequence of not abiding these non negotiable results in termination from the sales platform, which does happen, evidenced by the recent case of Simple Health. Simple Health abused the Health Insurance Innovations sales platform by concealing their unscrupulous sales tactics and altering sales transcripts and editing recordings to hide when they went off the approved sales scripts. The sales scripts are carefully crafted to ensure the consumer is not being deceived and HIIQ has a robust compliance team to ensure these practices are maintained, but Simple Health went rogue and went way and beyond the rules to perpetuate a flagrant fraud against unsuspecting consumers, dragging HIIQ's good name through the mud.

Health Insurance Innovations (HIIQ) Company Reviews

Health Insurance Innovations Company News Transformative Acquisitions
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Health Insurance Innovations Inc. (NASDAQ: HIIQ) of Tampa has acquired a Coral Springs-based health care network in a cash and stock transaction.

TogetherHealth, a direct-to-consumer platform that connects individuals with insurance carriers through consumer acquisition and engagement was acquired for $50 million in cash and 630,000 shares of Health Insurance Innovations’ common stock.

A five-year earn-out provision based on the future performance of the acquired businesses is also included in the transaction, according to a release.

Health Insurance Innovations expects the acquisition to contribute at least $10 million of adjusted earnings before interest, taxes, depreciation and amortization for the remainder of fiscal 2019, which assumes any incremental increase in earnings will be reinvested back into building a market-leading position in more than 65 health insurance and supplemental insurance markets.

“This transformative acquisition offers immediate scale for us in the large and growing over-65 insurance market. This segment of the market continues to benefit from the strong, multidimensional tailwinds of changing demographics, as over 10,000 Americans a day turn 65 and age into Medicare,” said Gavin Southwell, Health Insurance Innovations CEO and president, said in a statement.

Health Insurance Innovations is cloud-based technology platform and distributor of affordable health insurance, life insurance and supplemental plans.

The acquisition, according to Southwell, will further leverage the company’s tech platform.

“We believe we can quickly leverage their resources to capitalize on this opportunity and continue to build our presence in this market,” said Robert Gregg, CEO of TogetherHealth, in a statement.

The acquisition is allowing Health Insurance Innovations to raise its 2019 revenue outlook to $450 million to $460 million, with an adjusted guidance of $82 million to $87 million, according to a release

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Contact Information:
Health Insurance Innovations
218 E. Bearss Ave, Suite 325
Tampa, FL 33613
1-877-376-5831 (ph)
Health Insurance Innovations
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Health Insurance Innovations functions as a convenient technology company for agents, insurance carriers, and consumers who receive and/or provide insurance benefits. An individual’s issue(s) with the pricing, restrictions and denial or approval of claims under their policy are not within HIIQ’s jurisdiction. HIIQ is willing and able to assist their customers with these issues to the best of the company’s abilities. So, the frustration and discontent expressed in the following reviews are misdirected. We proactively respond to each individual review in the hopes of facilitating clarity and resolution with the customer.