The overwhelming majority of Health Insurance Innovations customers love their products, yet negative reviews abound across the internet on numerous forums:,,, and more. Customers are 100% entitled to their opinion and ability to share their experience with others. However, there is a fundamental misconception about the services Health Insurance Innovations provides. HIIQ is a software company whose technology is used by independent insurance agents and brokers selling products produced by insurance carriers. HIIQ does not insure anyone. HIIQ does not deny claims. HIIQ does not approve claims. Health Insurance Innovations administers the billing and customer service while hosting the portal where members and agents can review their accounts.

Comprehensive Health Insurance Innovations Company and Service Reviews

Fraud Health Insurance
By -

FLORIDA — This health insurance company is fraud. My husband is a diabetic and had to go to the hospital all because this company is fraud. He could not even get his medications. I will be more than happy to join teams with anyone’s lawyer out of my state to sue this company due to their fraud acts. Let me know A.S.A.P.

Review Team 07/19/2018:

We're so sorry to hear you're having difficulty with your policy. We are a third party manager and don't approve or deny claims, for that you would need to get in touch with the agent who sold you the policy or the carrier themselves.
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Contact Information:
Health Insurance Innovations
218 E. Bearss Ave, Suite 325
Tampa, FL 33613
1-877-376-5831 (ph)
Health Insurance Innovations
Google Map
Health Insurance Innovations functions as a convenient technology company for agents, insurance carriers, and consumers who receive and/or provide insurance benefits. An individual’s issue(s) with the pricing, restrictions and denial or approval of claims under their policy are not within HIIQ’s jurisdiction. HIIQ is willing and able to assist their customers with these issues to the best of the company’s abilities. So, the frustration and discontent expressed in the following reviews are misdirected. We proactively respond to each individual review in the hopes of facilitating clarity and resolution with the customer.